what to know

Policies

Shaving: Please shave your areas of treatment before arriving to your appointment. A fee of $10 per area will be charged if you require our technicians to shave. Please call in advance to ensure enough time for your appointment when shaving is required.

Cancellation/Reschedule: Please let us know 24 hours in advance if you'd like to cancel or reschedule your appointment. In the event that you cancel or reschedule within 24 hours of your appointment, a fee of $20 per area will be charged.

No show: In the event that you do not show up to your appointment without notice or call, a fee of 50% of your session will be charged. If you have a prepaid session, you will lose one session.

Prepaid sessions: Prepaid sessions have expiration dates! Ask us when your sessions expire if you are unsure. Please inform us beforehand if you are traveling, moving, pregnant, taking any medication or have any other changes that might affect you from finishing your sessions within the expiration date.

Before Procedure

No tanning: Tanning increases your possibility of getting burned from the laser. Please let us know in advance if you've had any exposure to sun. We may reschedule your appointment depending on your level of tan. Keeping as close to your original skin color will give best results. The same applies to self-tanning products.

 

Shaving: Please shave your treatment areas before arriving to your appointment. The laser hits pigment, and we need to kill the roots in order to see best results. There is a fee of $10 per area if you require our technicians to shave. Call in advance if you need us to shave so we can ensure enough time for your appointment when shaving is required.

No depilating: Do not wax, pluck, or use an epilator on your treatment areas. Laser kills the roots, so it will not work if there are no roots in your treatment area.

Inform us: If you are allergic to any products, are taking any medications, or have any sensitivity to your skin.

After Procedure

Avoid: All types of excessive physical exercise.

Stop tanning: Avoid sun exposure to your treatment areas to ensure the best results throughout your course of treatment.

Wear sunscreen: Apply SPF sunscreen at all times to your treatment areas exposed to the sun.

Book your next session: After 6-8 weeks to see best results! Time frame between sessions may vary upon individual.

© 2020, Excy Laser Inc.

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